ServePath provides a managed, dedicated hosting solution for independent SaaS company, Plan Elements.
Not all web hosting solutions are created equal.
Plan Elements, provides a SaaS Solution to aid professional event planners in planning and managing their events. Founded in 2007 in Berkeley, CA, co-owners Pierre Chew and Kirstin Nolan, recognized that finding a reliable hosting provider was not necessary to being able to provide their on-demand solution but also critical to making it possible for them to self-fund this venture.
After several difficult experiences with various hosting providers including one when the production server went down for over 72 hours, the feasibility of their business plan became tested. The experience of trying several "bargain" solutions led them to the realization that not all hosting provider solutions are the same. Since their customers expect 24/7 access to their on-demand solution, any unreliability due to their hosting provider was putting their business at risk.
Market Research
After searching high and low on the web, Pierre and Kirstin stumbled upon ServePath. The knowledgeable sales and technical staff immediately made them realize they were dealing with a different type of service provider. When they explained their previous difficulties with other service providers and the specific technical needs of their on-demand application, ServePath was able to provide them with demos, testimonials and a solution customized to the needs of their application.
Improved reliability and dramatic satisfaction rate.
ServePath is able to custom configure servers for the specific demands of any application while still maintaining the best guaranteed uptime and performance in the business. ServePath's offereing has enabled Plan Elements to run without an in-house IT infrastructure and with little no initial capital investment.
Plan Elements can now focus on expanding their business by continuing to improve their on-demand offering without having to worry about how inconsistencies in their service provider will affect their customer's experience. If they have a question, or a need to expand their environment to accommodate new demands for their service, there is always a professional and knowledgeable support person available 24/7 to answer their questions.
About ServePath
ServePath is San Francisco's leading managed server provider, delivering custom solutions and managed services to businesses that need powerful Internet hosting platforms. Thousands of companies worldwide look to ServePath for its reliability, customization, and speed. ServePath has a Keynote-rated A+ network that is SAS 70 audited and compliant and guarantees uptime, backed by a 100% uptime, 10,000% Guaranteed™ Service Level Agreement. The employee-owned company has been in business for seven years and operates its own San Francisco data center. ServePath also provides colocation services through its ColoServe division.
