ServePath's Dedicated Service Teams, are the latest addition to our award winning Customer Service and Support organization. The Dedicated Service Teams greatly enhance your customer relationship with ServePath by providing you direct access to a consistent team of specialists who have deep knowledge of your account, business, network and technical requirements.
Your service team will address your needs proactively each time you contact ServePath. Our intent is to keep you in touch with the same group of specialists, allowing for an increasingly familiar and productive service and support experience.
Some of the benefits you'll experience:
- Consistent contact with the same people who know your account and understand your business.
- Focused support from experts who are familiar with your type and size of network infrastructure.
- Heightened communication between ServePath departments for quicker solutions.
- Planning, forecasting, custom notifications and more may be set up with your service team.
We are very excited about these new cross departmental service teams as they allow us to greatly increase the quality and efficiency of support for you and your business. We look forward to working with you.