Resource Center

Welcome to ServePath's Resource Center, a central location for information, documents, and frequently asked questions. Click on the categories below to select the type of resource you wish to view. Once expanded, links to informational data and resources for all ServePath products, services, and facilities can be found. Can't find the resource you need? Contact Us!

Getting Started with Your New Server

• Windows 2008
  • Windows 2008 FAQs
  • Getting Started Guide
• Windows 2003
  • Windows 2003 FAQs
  • Getting Started Guide
  • Security Checklist
  • Windows 2003 Service Pack 1 OS Package List
• FreeBSD
  • FreeBSD FAQs
  • Getting Started Guide
  • Security Checklist
• Red Hat
  • Red Hat FAQs
  • Getting Started Guide
  • Security Checklist
  • IP Configuration
  • Package Management
  • Red Hat Enterprise 5.0 OS Package List
• Debian
  • Debian FAQs
  • Getting Started Guide
  • IP Configuration
  • Package Management
  • Security Checklists
  • Debian 3.0r2 OS Package List
  • Debian 3.1 Package List
• Fedora OS Package Lists
  • Fedora 5.0 OS Package List
  • Fedora 4.0 OS Package List
  • Fedora 3.0 OS Package List
  • Fedora 2.0 OS Package List
  • Fedora 2.0 w/ cPanel 7 OS Package List
  • Fedora 1.0 w/ Ensim OS Package List
  • Fedora 1.0 w/ Plesk OS Package List

Frequently Asked Questions

• Billing and Accounting
• Colocation
• Control Panels
• Dedicated Servers
• FTP and DNS
• Re-Booting Servers
• Remote Access
• ServePath Corporate

Services Provided by ServePath Support

• 24/7 Technical Support
• Professional Services Options for Customized Solutions
• Terms of Service
• Online Chat
• Service Level Agreement

Data Center Overview

• San Francisco Data Center Profile
• San Francisco Data Center Brochure (PDF)
• San Francisco Data Center Virtual Tour

Screaming-Fast™ Network Information

• A+ Keynote Certified Network
• Full 100Mbps & Gigabit Connections for Unprecedented Network  Performance
• Screaming-Fast Network™ Maps
• 24/7 Network Operations Center
• Network Profile (PDF)
• Global Latency Testing

Legal Documents

• Terms of Service Agreement
• 10,000% Guaranteed® Service Level Agreement
• Download the ServePath SLA (PDF)
• Acceptable Use Policy
• Privacy Policy
• Intellectual Property / Copyright Infringement Claims
• EU Safe Harbor Privacy Policy

White Papers

• Scaling Cloud Servers and Web Applications
• Upgrading from Windows Server 2003 to Windows Server 2008.
• Managed Hosting Cost Benefit Report

Using the ServePath Customer Portal

• How to Use the Customer Portal
• Customer Portal

Glossary of Terms