If you are a dedicated server customer, you can reboot your server remotely via the online customer portal. Follow these directions to reboot your server remotely:
- Log into your customer account at http://my.servepath.com.
- Click on "Reboot Server" in the navigation bar at the top of the screen.
- The Remote Power Cycling Interface will appear. Select the server you wish to reboot from the drop-down menu.
- If you would like, select the "Send an email confirmation when my server is rebooted" checkbox to be notified when the reboot is complete.
- Select the "Queue Request" button. This will start the reboot process.
If you are a ColoServe colocation customer, you should have set up your remote power cycling options during the deployment process. ColoServe customers can follow the same steps written above if RPC is enabled. If RPC is not enabled, please contact your Sales Representative in order to enable this feature.