FTP and DNS FAQs : ServePath Dedicated Server Hosting

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What are primary, secondary, virtual nameservers?

Primary DNS is usually the hostname of your server. Secondary DNS is if someone else is providing secondary for example: domain.com is registered with ns1.domain.com and ns1.servepath.com. Virtual DNS is if you want to use your server as ns1 and ns2.

How do I set up a catch-all subdomain?

You can set up a catch-all subdomain (any subdomain like subdomain.domainname.com used in this example, which should go to a particular directory or to the main home directory) by using the following steps:

Set up a wild card DNS entry for the domain (domainname.com).
Add the following line to 'var/named/domainname.com.db':

14400 IN CNAME domainname.com
Edit the web server configuration file to include the following lines in /usr/local/apache/conf/httpd.conf:

{virtualhostxx.xx.xx.xx}
ServerAlias*.domainname.com
ServerAdmin admin@domainname.com
DocumentRoot/home/username/public_html/
ServerName*.daomainname.com
User username Group username {/Virtual Host

Accessing any subdomains like subdomain.domainname.com will provide the same page as domainname.com.

I get the following error when trying to set DNS. Why?

Result : Unable to update Virtual DNS!
The following error occured:
Cannot find valid A record: ns2.domain.com

If the domain is already registered to use other nameservers, those nameservers must have A records for your IP address and primary/virtual DNS. If the domain is registered using your server, first create a site, then in BIND manager under zone list, add A records to the newly created site.

How do I access Support for DNS entries hanlded by ServePath?

If you have DNS entries which ServePath manages for you, please fill out a DNS Service Request form available on the customer portal.